This article is intended for use by support agents and IT professionals. When I create the "Reserved BIOS boot area", the installation completes, but the system boots to windows10. If the stop error indicates system file corruption, run the system file checker in offline mode. Essential drivers required to start the Windows kernel are loaded and the kernel starts to run. Solution 2: Update drivers. I hooked everything together and the system went into bios menu and i see no SSD's. This Community,  in particular- this forum - these post just saved my rear- end! I'd really like to know the answer to this in case I ever need to do boot from some other device (CD, USB). If the screen is completely black except for a blinking cursor, or if you receive one of the following error codes, this indicates that the boot process is stuck in the Boot Loader phase: To troubleshoot this problem, use Windows installation media to start the computer, press Shift+F10 for a command prompt, and then use any of the following methods. Easiest way to access Advanced Startup Options is to press WIN + R to open Run dialog, type shutdown /r /o /f /t 00 and hit Enter. Copy all the hives from the Regback folder, paste them in the Config folder, and then try to start the computer in Normal mode. which you want to paste the event (for example, Microsoft Word), and then These problems might require that you reinstall the operating system. click Paste. This article provides troubleshooting techniques for problems that occur during the first three phases. To do this, run the following command: Restart the computer to check whether the problem is fixed. On the System Recovery Options screen, select Next > Command Prompt. Run the attrib command to unhide the file: Run the same attrib command on the Windows (system drive): Copy the Bootmgr file, and then paste it to the System Reserved partition. When the computer detects a startup problem, the computer starts the Startup Repair tool. 5 Ways to Access Windows 10 Boot Options Menu. Manager. Microsoft cannot guarantee that these By default, your computer only boot from the first boot option. I've done so numerous times and get the blue progress bar below the Dell logo and the F12 boot options label appears in the lower right corner. Go to Troubleshoot > Advanced options > UEFI Firmware Settings and press Restart. If the F8 options don't work, run the following command: Bcdedit /set {default} bootmenupolicy legacy. Here is a summary of the boot sequence, what will be seen on the display, and typical boot problems at that point in the sequence. If you cannot find the cause, try including system services. Then using your arrow key, go down to your USB device under the UEFI boot order. Boot Configuration Data (BCD) missing or corrupted, Unable to boot due to system hive missing or corrupted. Boot Menu Key Bios Key; Sony: VAIO Duo, Pro, Flip, Tap, Fit: Assist Button (Use the Assist Button when the computer is off, not when it is booting) Assist Button (Use the Assist Button when the computer is off, not when it is booting) Sony: VAIO, PCG, VGN: F11: F1, F2, F3: Sony: VGN: Esc, F10: F2 Troubleshooting boot problem caused by missing driver signature (x64). Start the system to the installation media for the installed version of Windows. To troubleshoot this Stop error, follow these steps to filter the drivers: Go to Window Recovery Environment (WinRE) by putting an ISO disk of the system in the disk drive. Starting in Windows 10, version 1803, Windows no longer automatically backs up the system registry to the RegBack folder.This change is by design, and is intended to help reduce the overall disk footprint size of Windows. Next, click Update & Security in … Click Start and select Settings. I did find a Dell response to a query about this saying that the reboot is often only a partial reboot to save time and I have noticed this on my laptop. bcdedit /set {bootmgr} path \EFI\Microsoft\Boot\bootmgfw.efi. If the Pending.xml file is found, rename the file as Pending.xml.old. Specific error code is displayed. If there is disk corruption, run the check disk command: If the Stop error indicates general registry corruption, or if you believe that new drivers or services were installed, follow these steps: Windows Recovery Environment (Windows RE), A Stop error occurs, or the computer stops responding when you try to start Windows Vista or Windows 7, Advanced troubleshooting for Stop error 7B or Inaccessible_Boot_Device, Advanced troubleshooting for Event ID 41 "The system has rebooted without cleanly shutting down first", Troubleshooting boot problem caused by missing driver signature (x64), Advanced troubleshooting for Stop error or blue screen error issue, Using System File Checker (SFC) To Fix Issues. To troubleshoot boot problems, first determine in which of the following phases the computer gets stuck: The PC’s firmware initiates a Power-On Self Test (POST) and loads firmware settings. A black screen appears after the splash screen. Thanks Guys&Gals. UEFI (EFI) is the updated version of BIOS, […] Check whether the hard disk drive light on the physical computer is working. These diagnostics include analyzing startup log files to determine the cause of the problem. So i even took an old HDD and plugged it in and it magically appears on my BIOS. Enter the BIOS: Reboot system and press Del repeatedly at system start. I am able to boot it up using windows control panel option and booting it using USB. If the pendingxmlidentifier value exists, delete the value. To troubleshoot problems that affect services, do a clean boot by using System Configuration (msconfig). Stuck on the boot menu screen and won't proceed. If it is not working, this indicates that the startup process is stuck at the BIOS phase. If BOOTREC /RebuildBcd does not work, ... rebuildbcd does not find it, so consequently the boot menu that should offer me a choice of Windows 10 and ... My rig is MSI … If that does not work, go in Windows, hold the "Shift" key and select Restart from the Start Menu. For more details, check this article. Navigate to the system drive, and search for windows\winsxs\pending.xml. Before starting troubleshooting, you have to understand the outline of the boot process and display status to ensure that the issue is properly identified at the beginning of the engagement. As the title states, I can't get the boot options menu to open. To determine whether the system has passed the BIOS phase, follow these steps: If the system is stuck at the BIOS phase, there may be a hardware problem. Written by Karrar Haider / Courtesy of Hongkiat. There are several reasons why a Windows-based computer may have problems during startup. If it is not working, this indicates that the startup process is stuck at the BIOS phase. It’s not elegant, but it’s effective, especially for systems that have already gotten too far through the boot process by the time the display lights up. For detailed instructions, see How to perform a clean boot in Windows. Firmware reads the master boot record (MBR), and then starts Windows Boot I've tested two ram kits, and both work if only one stick is plugged, but does not work if two are plugged. If the device drivers in your system are out-dated, there are chances that the hard drive may not be detected. If you're looking for more general information about recovery options, see Recovery options in Windows 10. (following the place instructions of the manual). If the driver is not important and has no dependencies, load the system hive, and then disable the driver. MSI GAMING. Event Viewer. If you receive BCD-related errors, follow these steps: Scan for all the systems that are installed. If the computer repeatedly boots to the recovery options, run the following command at a command prompt to break the cycle: Bcdedit /set {default} recoveryenabled no. Re: F12 Not Working to Get to Boot Menu I usually just shut the entire system down, then press the Power button and immediately start pressing the F12 key rapidly until I end up at the boot menu. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. On the Advanced Boot Options screen, try to start the computer in Safe Mode or Safe Mode with Networking. If the drive is still not detected, there is a possibility that your drivers are not updated. Windows Boot Manager finds and starts the Windows loader (Winload.exe) on the Windows boot partition. Keep BIOS Up to Date. If the problem persists, you may want to restore the system state backup to an alternative location, and then retrieve the registry hives to be replaced. I can’t seem to access the boot menu or the BIOS during startup (del, F12, F2 keys don’t seem to work). If your CPU is not listed on the compatibility report, that means it has not passed MSI’s recommended requirements, we suggest to use the compatible CPU models to receive the best experience. On top of that I learned a few things! For each third-party driver that you locate, click the upper or lower filter, and then delete the value data. Welcome to the MSI Global official site. Press the NumLock key to see whether the indicator light toggles on and off. I just got the MSI Prestige 14 EVO, and I wish to dual boot linux mint alongside Windows. When the Startup Repair tool determines the cause, the tool tries to fix the problem automatically. For example, "0x00000C2" , "0x0000007B" , "inaccessible boot device" and so on. Strange as if the Wifi 6 is working then as far as I know so will Bluetooth 5 be working but nothing is there not even unknown device May be broken or defective chip. You can boot to Advanced Startup Options from Windows desktop, then access BIOS / UEFI settings or select boot device from there. However, in most cases, the problematic service is third-party. If the driver is a third-party boot driver, make sure that you understand what it does. If the system gets stuck during the kernel phase, you experience multiple symptoms or receive multiple error messages. want to view. Search through the whole registry for similar items. If there are any external peripherals connected to the computer, disconnect them. For more information, see Create installation media for Windows. Prescribed method id to hit F12 during POST. https://www.partitionwizard.com/partitionmanager/msi-boot-menu.html If the system is stuck at the BIOS p… This method is an important step if you encounter Stop error "0xC00002E1" or "0xC00002E2". This article explains step-by-step solutions that you can use to fix your computer’s UEFI boot for these Windows versions: Windows 7, Windows 8, Windows 8.1andWindows 10. Under the following registry subkey, check for lower filter and upper filter items for Non-Microsoft Drivers: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class. The ISO should be of same version of Windows or a later version. For details, see the following articles: For more information about page file problems in Windows 10 or Windows Server 2016, see the following: For more information about Stop errors, see the following Knowledge Base article: If the dump file shows an error that is related to a driver (for example, windows\system32\drivers\stcvsm.sys is missing or corrupted), follow these guidelines: Check the functionality that is provided by the driver. If either of these options works, use Event Viewer to help identify and diagnose the cause of the boot problem. When the tool starts, it performs diagnostics. Select Selective startup to test the services one at a time to determine which one is causing the problem. USB is not bootable. The kernel loads into memory the system registry hive and additional drivers that are marked as BOOT_START. The tool also lets you quickly diagnose and repair more complex startup problems. Have you looked in the BIOS under advanced to see if the F keys are set to enabled or Multimedia? Start the Event Viewer snap-in in Microsoft Management Console (MMC). In a pinch you could also go into the BIOS and change the boot order. In the console tree, expand Event Viewer, and then click the log that you This how-to article is applicable for PCs with UEFI/EFI that have either Windows 7, Windows 8, Windows 8.1 or Windows 10 installed. Perform a POST test The F12 key works when booted up to change the volume so I don't think the key itself is broken. To update device drivers, you can follow the steps below. Do that with the USB plugged into the system. or next event. If I boot with the same USB on my work laptop, after booting from USB it goes right to a Ubuntu-like environment and shows me two options, to install or to try Ubuntu and works as it should. MSI motherboards Disable Secure Boot. 3. Unfortunately the instructions for how to force a full reboot were for Windows 8 and didn't work on my computer. You can't boot from USB, even select the right boot option. Bootable USB is not detected as a boot device. My problem is 100% related to nothing but RAM incompatibility, which means something is probably wrong with the bios and memory controller. To update drivers, go to the next step. If choosing to boot with an installation CD, please select optical drive). Here in my case is the USB Diskette on Key/USB hard disk. The major cause of this error is that your computer will not recognize any USB devices such as the keyboard you are using so it will not take … Its kind of a hand-me-down so I replaced a … The Startup Repair tool generates a log file to help you understand the startup problems and the repairs that were made. Bootable USB not showing up or recognized in bios. If the problem is not fixed, run the following command: You might receive one of the following outputs: If the output shows windows installation: 0, run the following commands: After you run the command, you receive the following output: If methods 1, 2 and 3 do not fix the problem, replace the Bootmgr file from drive C to the System Reserved partition. Check CPU power connector is in position If your CPU is compatible, please make sure the CPU power connector has been well attached. After restart, the Advanced Startup menu options will appear. I wanted to make the laptop boot from a Macrium Reflect recovery disk to see if the disk was working (for another fun troubleshooting project on a Dell desktop). To repair boot codes, run the following command: To repair the boot sector, run the following command: Running BOOTREC together with Fixmbr overwrites only the master boot code. To determine whether the system has passed the BIOS phase, follow these steps: 1. Can't boot from USB, even select the right boot option. Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. If the Stop error occurs late in the startup process, or if the Stop error is still being generated, you can capture a memory dump. Enter Safe Mode From Start Menu. - Press F2 to enter BIOS,- Settings,- Boot,- Boot mode select,- Legacy+UEFI,- F10 to save and exit The screen is stuck at the "spinning wheel" (rolling dots) "system busy" icon. Msi motherboard boot from DVD drive - posted in Internal Hardware: So recently upgraded my computer. For additional troubleshooting steps, see the following articles: To fix problems that occur after you install Windows updates, check for pending updates by using these steps: If there are any pending updates, uninstall them by running the following commands: If the computer does not start, follow these steps: Open A Command Prompt window in WinRE, and start a text editor, such as Notepad. To view events that are recorded in the event logs, follow these steps: Use one of the following methods to open Event Viewer: Click Start, point to Administrative Tools, and then click These include, but are not limited to, the following: A Stop error appears after the splash screen (Windows Logo screen). On the Install Windows screen, select Next > Repair your computer. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\TrustedInstaller. Open the registry, and then load the component hive in HKEY_LOCAL_MACHINE as a test. CPU: Ryzen 5 3600x Motherboard: MSI X570 A-Pro Memory kit 1 (not listed as compatible in MSI mobo site): XPG SPECTRIX D60G RGB, 16GB (2X8GB) 3200MHZ, (AX4U320038G16-DT60) To do this, open WinRE, open a command prompt, and then run the following command: For more information, see Using System File Checker (SFC) To Fix Issues. Even if the above command didn’t work, try the one below to set the boot back to Windows. We are the top Gaming gear provider. We know that Ryzen 3xxx series has many problems on MSI boards until today. On the Edit menu, click Copy, open a new document in the program in Remember though, Legacy is less secure compared to UEFI (not really an issue unless you have secret data or use it for work). Start WinRE, and open a Command Prompt window. The MSI laptop boots from USB and shows the EFI boot menu it doesn't matter which option I choose, the screen will go black and nothing will happen after that. Rename the all five hives by appending ".old" to the name. If it does not, this indicates that the startup process is stuck at BIOS. Error code INACCESSIBLE_BOOT_DEVICE (STOP 0x7B). Modify the registry at your own risk. If you’re not able to boot into the Windows installation, insert the Windows installation disk and there you’ll have access to the command prompt. You are able to obtain the latest technological advancements and patches by … Bootable USB not showing up in boot menu. After seeing the screen displaying the MSI logo, press the “F11” key repeatedly the boot menu is entered. Majority of MSI motherboard BIOS can be accessed by pressing the delete button when the computer boots up. This may happen because of incrrect boot order. Process as an appropriate, and then unload the registry hive. On ryzen 2700x the same memorie sticks are working perfectly in dual channel. I searched and searched to find an answer to this problem with no luck. It never worked. I could get to the set up screens by pressing the F2 key. Find out the reason that make your bootable USB not working: USB format is not supported. A couple of people have had a clash with Bluetooth and a Plugged in USB device removing the USB device let bluetooth work again as Bluetooth dose need a USB port to work If the computer starts in Disable Driver Signature mode, start the computer in Disable Driver Signature Enforcement mode, and then follow the steps that are documented in the following article to determine which drivers or files require driver signature enforcement: If the computer is a domain controller, try Directory Services Restore mode (DSRM). The Startup Repair tool automatically fixes many common problems. Should be set to enabled. problems can be solved. If you do not go back to the partitioning menu and correct this error, boot loader installation may fail later, although it may still be possible to install the boot loader to a partition." A good memory dump can help determine the root cause of the Stop error. One of the SSD's has an existing windows 10 installed which i'm trying to use to boot but no luck. Each phase has a different approach to troubleshooting. If the corruption in the MBR affects the partition table, running Fixmbr may not fix the problem. Press the NumLock key to see whether the indicator light toggles on and off. If your BIOS supports, switch to legacy boot mode to be able to boot up into any kind of device. Load the system hive, and name it as "test.". You can find the log file in the following location: %windir%\System32\LogFiles\Srt\Srttrail.txt, For more information see, A Stop error occurs, or the computer stops responding when you try to start Windows Vista or Windows 7. To do this, use the Windows Recovery Environment or use Emergency Repair Disk (ERD) to copy the files from the C:\Windows\System32\config\RegBack to C:\Windows\System32\config. Scenario 1: Try to start the computer in Safe mode or Last Known Good Configuration. Disable any service that you find to be faulty, and try to start the computer again by selecting Normal startup. This is because your USB drive is old USB 1.0 or 2.0, which is not supported by Windows 10. 2. I have a Dell Inspiron 5537 running Windows 10. In the details pane, double-click the event that you want to view. After Startup Repair, select Shutdown, then turn on your PC to see if Windows can boot properly. Hi. For additional methods to start WinRE, see Windows Recovery Environment (Windows RE). Windows 10 offers a lot of interesting features, and the advanced boot options to troubleshoot many of the Windows 10 problems, is one of them. This pre-boot process ends when a valid system disk is detected. If it does not, this indicates that the startup process is stuck at BIOS. Highlight the loaded test hive, and then search for the pendingxmlidentifier value. It’s not elegant, but it’s effective, especially for systems that have already gotten too far through the boot process by the time the display lights up. Check whether the hard disk drive light on the physical computer is working. Use the Up Arrow or Down Arrow key to view the description of the previous For example, click System log or Application log. If there are any external peripherals connected to the computer, disconnect them. The kernel passes control to the session manager process (Smss.exe) which initializes the system session, and loads and starts the devices and drivers that are not marked BOOT_START. Yesterday I tried to get to the boot menu from the reboot process by pressing the F12 key when that message comes up on the screen. Hi there On a UEFI bootable computer (not secure boot) I've got a menu of about 7 different OS'es when I enter the BIOS boot setup because I've tried installing and testing all sorts of OS'es at various times. To do this, follow these steps: At a command prompt, change the directory to the System Reserved partition. To recover a system with a corrupt registry hive, Microsoft recommends that you use a system restore point. Choose the USB flash drive previously inserted and press “Enter ” to boot (Pictured is an example of a USB drive shown in the menu. I usually just shut the entire system down, then press the Power button and immediately start pressing the F12 key rapidly until I end up at the boot menu. If Windows cannot load the system registry hive into memory, you must restore the system hive. To troubleshoot these problems, try the following recovery boot options one at a time.